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Last updated: 15/12/2025

Welcome to Tradehub, We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our website, services, and marketplace features.

By using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Services.

1.1 Personal Information

Personal information is data that can be used to identify you. This may include:

  • Full name

  • Email address

  • Phone number

  • Username and password

  • Profile photo

  • Location (city, state, country)

  • Payment or billing details (processed securely by third-party providers)

You provide this information when you:

  • Create an account

  • Post an advert or listing

  • Contact another user

  • Subscribe to newsletters

  • Contact customer support

1.2 Non-Personal Information

We may collect non-identifiable information automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring URLs

  • Operating system

This information helps us understand how users interact with our website and improve performance.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences

  • Improve site functionality

  • Analyze traffic and usage patterns

  • Provide personalized content and ads

You can disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage user accounts

  • To enable buying, selling, and communication between users

  • To process transactions and payments

  • To improve website functionality and user experience

  • To personalize content and recommendations

  • To send important updates, notifications, or promotional messages

  • To respond to inquiries and provide customer support

  • To detect fraud, abuse, or illegal activity

  • To comply with legal obligations

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share information in the following situations:

3.1 With Other Users

Certain information (such as username, phone number, or location) may be visible to other users when you post a listing or interact on the platform.

3.2 With Service Providers

We may share information with trusted third-party service providers who assist us with:

  • Payment processing

  • Website hosting

  • Email delivery

  • Analytics and performance monitoring
    These providers are required to keep your information confidential.

3.3 Legal Requirements

We may disclose your information if required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests from authorities

  • Protect our rights, property, or safety

  • Prevent fraud or illegal activities

We process personal data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Cookies help us:

  • Remember login sessions

  • Save user preferences

  • Improve website speed and performance

  • Analyze traffic trends

You may disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • Secure servers

  • Encrypted connections (SSL)

  • Restricted access to sensitive data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Legal Rights

As a data subject, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain data processing activities

Requests can be made by contacting us using the details below.

8. Age Limitation

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

9. International Data Transfers

Your information may be processed or stored outside your country of residence.
We take steps to ensure adequate data protection measures are in place.

10. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us:

Website Name: [Your Website Name]
Email: support@[yourdomain].com
Phone: +234 XXX XXX XXXX